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Common questions
Answers to the questions we get most often.
Connect the box to your router, plug in the power and follow the guide in the app. About ten minutes.
In the dashboard under “Time”: daily limits, weekly limits and quiet hours, set per child.
Yes. Beyond the preset categories you can allow or block individual addresses — permanently or for a while.
If your child hits a blocked page, one tap asks you to allow it. The request lands on your phone and you decide.
The connection ends quietly, no alarm. School and learning sites stay reachable if you set it up that way.
The box works on its own at home. When it reaches our cloud for the occasional question, your data stays anonymous — we cannot see what happens in your home either.
On every device at home. With Premium your rules apply away from home too, on phone and tablet.
In the dashboard under “Subscription”. Monthly to the end of the month, yearly to the end of the term. The box is yours and keeps filtering.
Protection away from home, AI reports, an ad blocker, backups and voice control — for the whole household, up to 25 people.